Payroll Help
Payroll Pre-2019
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Payroll Help
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General Setup
General Setup
Managing Companies
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Managing Users
Add Users
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Edit Users
Remove Users
Roles
Edit Roles
Restricted Access
Multiple Users per Email
Adding a DPO User or an EU Representative
Reminders
Reminders
Frequently Asked Questions
Frequently Asked Questions
Why am I receiving this email?
Why is my leave expiring?
Who do I contact about my leave expiry?
Frequently Asked Questions
Frequently Asked Questions
Why can’t I add a company?
Is there a quicker way to find employees on SimplePay?
Can I transfer a company to a different profile?
Payroll Setup
Payroll Setup
Company Setup
Company Setup
Split Pay for Custom Leave Types into Separate Accounts
Payslip Settings
Employer Details
Employer Filing Details
EFT Settings
Pay Frequencies
Authorisation Certificates
Beneficiaries
Pay Points
Job Grades
Custom Items
Formulas
Templates
Employee Setup
Employee Setup
Add Employees
Basic Info
Custom Employee Fields
Regular Hours
RPN Information
Take-On Balances
Tax Information (pre-2019)
Frequently Asked Questions
Frequently Asked Questions
How do I delete an employee?
Can I have weekly and monthly paid employees in one company?
How do I transfer employees from an old company to a new company?
Why can’t I capture take-on balances for an employee? (pre-2019)
Can I use an employee PPSN more than once?
Account Dashboard
Partners
Partners
Managing Client Accounts
Managing Partner Companies
Managing Users
Partner Dashboard
Feature Labels
Payroll Processing
Payroll Processing
Payslip Basics
Entering Employee Hours
Notes
Pay Runs
Add a Payslip
System Items
System Items
Employment Wage Subsidy Scheme
Employment Wage Subsidy Scheme
EWSS System Navigation
EWSS – Normal
EWSS – Public Health Restrictions
Savings
COVID-19 Employer Refund Scheme
Temporary COVID-19 Wage Subsidy Scheme
Medical Insurance
Pension
Employer Loans
Termination Lump Sums
Illness Benefit
Annual Bonus
Leave Paid Out
Bike to Work – Salary Sacrifice
Permanent Health Insurance
Travel Passes – Salary Sacrifice
Service Periods
Service Periods
Ending an Employee’s Service
Payments on or after termination
Weekly Tax Calendar
Additional Topics
Additional Topics
Exclusion Orders
Changing Payslip Dates
Frequently Asked Questions
Frequently Asked Questions
How does the pro-rata calculation work
How do I capture daily paid employees?
Why can’t I finalise my payslip?
How do I roll over to next pay period or tax year?
Can I split a pay run according to payment date?
How can I see when I need to pay employees?
Why can’t I remove an Employer Loan from a payslip until the balance is settled?
My employee repaid their loan outside of payroll. How do I record this so that I can remove the Employer Loan?
Why can’t I remove Savings from the payslip until the balance is paid out?
I paid out my employee's savings outside of payroll. How do I indicate this on SimplePay so that I can remove the Savings item?
Goal Seek
Enhanced Reporting Requirements (ERR)
Enhanced Reporting Requirements (ERR)
Using ERR Items
The Small Benefit Exemption (SBE) – Examples
Frequently Asked Questions (from Revenue)
Frequently Asked Questions
Frequently Asked Questions
Can I have multiple Remote Working Daily Allowance rates?
Should I include zero-value ERR items in my submission?
Have my certificates been changed (or updated) for ERR?
Are there restrictions on agent certificates?
Should I maintain records of ERR items?
Payroll Concepts
Payroll Concepts
Tax Bases
Statutory Deductions and Contributions
Statutory Deductions and Contributions
PAYE
USC
PRSI
Leave Pay
Bike to Work
Week 53
Travel Passes
Salary Sacrifice
Employee Use of a Company Vehicle
Bulk Actions
Bulk Actions
Import New/Additional Employees
Employee Actions (Bulk Terminations)
Bulk Finalise and Review Payslips
Create / Add RPNs
Excel Import for Employee Details
Excel Import for Take-On Balances (pre-2019)
Bulk Add Once-off Payslips
Bulk Inputs
Custom Bulk Inputs
Frequently Asked Questions
Frequently Asked Questions
Why can’t I select the date I want for bulk payslip inputs?
Bulk Leave Management
Capturing Leave in Bulk via Excel Imports
TWSS Reconciliation Adjustments
Submissions to Revenue
Reports
Reports
Employee Basic Info
Leave and Leave Days Report
Leave Requests
Transaction History Report
Variance Report
Leave Expiry Report
Balances – Loans and Savings
Leave Liabilities
Payslips
Custom Reports
Security
Security
2-Factor Authentication
Automatic Logout Settings
Support Access
Accounting
Accounting
Xero
QuickBooks Online
Advanced Options
Advanced Options
Accounting Splits
Using Xero Tracking Categories
Integrating Accounting Splits
Posting to Separate Entities
Troubleshooting Common Xero Errors
Frequently Asked Questions
Frequently Asked Questions
Why should I re-authenticate my connection?
Why has my employee’s information been posted to the wrong account?
Can I setup accounting splits and use Xero tracking categories?
Do I need 2-Factor Authentication to use the Xero Integration?
Time and Attendance
Time and Attendance
Generic CSV Clocking File Specification
Clocking Imports
Leave Management
Leave Management
Active Entitlement Policies (company defaults)
Custom Leave Types
Company-Wide Leave Settings
Employee-Specific Leave Management
Leave Take-On Balances
Recording Leave
Recording Leave
Public Holiday List: Ireland
Leave Adjustments
Deleting Leave
Leave on Any Day
Self-Service Admin
Self-Service Admin
General Setup
General Setup
Enabling Self-Service
Self-Service General Settings
Requests
Requests
Leave Requests
Info Update Requests
Claim Requests
Approval Structure Setup
Actioning Employee Requests
Approval Override
Email Payslips
Frequently Asked Questions
Frequently Asked Questions
Can I enable Self-Service for all my employees automatically?
Why am I getting an error saying that options have been removed when approving a claim?
Employee Self-Service
Employee Self-Service
Payslips
Tax Certificates
Requests
Requests
Info Update Requests
Leave Requests
Leave Requests
Upload Supporting Documents to Leave Requests
Claim Requests
Billing
Billing
Switching to Paid
Billing Details
Billing Method
View Statements or Invoices
Value Added Tax (VAT) Rates
Frequently Asked Questions
Frequently Asked Questions
How do I change my invoice date?
Freeze Warnings, Freezes and Unfreezing Your Account
Archives
Archives
Leave Version 1 (Old Leave System)
Payroll Pre-2019
Payroll Pre-2019
Monthly Submissions (pre-2019)
Tax Bases (pre-2019)
If I sign up with SimplePay after the start of the tax year, can I still use it for my Revenue documents? (pre-2019)
USC (pre-2019)
PRSI (pre-2019)
PAYE (pre-2019)
I am having trouble with a bulk upload (pre-2019)
Add Employees (pre-2019)
Email Tax Certificates (pre-2019)
Bulk Inputs (pre-2019)
P45 (Cessation Certificate) (pre-2019)
Basic Info (pre-2019)
Take-On Balances (pre-2019)
Troubleshooting
Troubleshooting
I am having trouble with a bulk upload
I am having trouble logging in
I do not see my payslip(s) when logging in
I see incorrect / incomplete / no information when logging in
I am not receiving SimplePay emails
I am unable to action leave requests
My RPN information is not updating
How do I change an Employment ID?
Multiple Employment on ROS
Authorization certificates and sub-user certificate error messages
Other Frequently Asked Questions
Other Frequently Asked Questions
How do I download SimplePay?
How do I back up my information?
Is there a SimplePay app?
Does SimplePay have a blog?
Can you integrate with other systems?
Do I have a contract or agreement with SimplePay?
Is my data safe with SimplePay?
Does SimplePay have a sandbox for testing the API?
How do I delete/close my account?
How much space does SimplePay make available to me?
Payroll Pre-2019
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