Billing Details
You are able to enter and update various billing details on the Billing Preferences page, by going to the Profile icon ( ) > Billing > Billing Preferences. These details include the recipients of billing emails, and the information displayed on your invoices.
Billing Emails¶
By default, all full access users will receive billing emails. You can, however, deselect any addresses for users who should not receive these emails. You can also enter additional billing emails to which invoices, statements, etc. will be sent.
Example – Additional billing emails
If you have three payroll administrators, they will all receive billing emails by default. Let's say you want only your company’s billing department to receive such emails. In that case, you can simply deselect all of the administrators’ email addresses, and enter the billing department’s address in the Additional billing emails field.
Name to Invoice¶
Enter the name of your company, or your SimplePay account name, in the mandatory Name of company to invoice field. Invoices will then be addressed to the name you have entered here.
Individual invoices
If each/any of the companies on your account need to be invoiced individually, they will need to be transferred to their own account. Please contact us for assistance with this.
Invoicing Details¶
Once you have selected your Country from the dropdown menu, you will need to complete the applicable fields such as your address details and VAT Number.
Valid VAT number
If you get an error while trying to save your VAT number, there might be an issue with the validity thereof. The validation of this number depends on the country selected above, and the number entered (which can vary depending on the country). You can use this VAT validation link to check the number you are entering.
For more information on VAT (Value Added Tax) please refer to the help page below: