We are happy to announce that we have increased our bulk actions functionality to include bulk actions for once-off payslips. If you have multiple employees with once-off payslips and need to add items to these payslips, you can now do so in bulk by going to Employees > Bulk Actions.
From here, you can select either Payslip Inputs or Clocking Imports. Then click on Switch to once-off payslips and capture your data accordingly. Please take note of the following:
Payslip Inputs: As always, only once-off items (i.e. no regular items) can be added to once-off payslips.
Clocking Imports: Only custom items with Payslip Inputs are supported for this method.
To read more about these functions, the following help pages are available:
You may have spotted that our logo is looking a bit different. No need to adjust your computer or call a technician. It’s our new logo!
SimplePay is a global brand, so we have decided to present ourselves as such. In the past, we tried to represent different regions by colour, but we’ll soon run out of colours. We have therefore tweaked our logo and are proud to share it with you.
This enhanced unified logo does not change the way we operate. You can still expect to receive the same professional service that you have come to expect from SimplePay in the last few years, with a product tailored for your region and a friendly, knowledgeable team working to make payroll work for you.
Our logo has been updated on our site and on your invoices, but there may still be a few places where the old logo shows up during this transition period. As always, if you use SimplePay for multiple regions, each region has its own dedicated domain name. We have also added the country’s flag to the help site to avoid confusion.
Thank you for being on this journey with us and we look forward to growing even stronger as a global brand.
The increase in DEASP pensions and payments announced in Budget 2019 came into effect last month. Revenue updates over the first weekend of April 2019 means that you can expect new RPNs for employees as of 8 April.
An automated update of RPN information is regularly done by the SimplePay system. However, we recommend that you do an update of RPNs before processing payroll, in case changes were made by Revenue after our automatic system update. Read more about manually updating RPN’s on our help page here.
You can read more about the DEASP pensions and payments in Budget 2019 here. Then click on Social Welfare to navigate to the relevant section.
Should you have any queries regarding the updated RPN information, you can contact Revenue’s National Employer and Employee help lines.
For any other assistance, please do not hesitate to contact our Support team.
SimplePay is all about you, our users. So when you asked for more power to customise the system to suit your payroll needs, we listened. We’re delighted to announce our latest feature – the ability to create custom items that follow the same tax and payroll rules as system items.
This new feature allows you to:
Create multiple items of a certain type:
Customise the names of these items. For example, you may want to differentiate between different types of commissions.
Map different versions of a specific type of item to different Xero accounts. For example, you may want to give an annual bonus to two different employees but you want one of them to be mapped to an account in Xero called “Director’s Costs” and the other to an account in Xero called “Employee Costs”. You can add the bonus to the payslips as two different items.
How does it work?
When creating a custom item (Settings > Custom Items > Add), there is now an option to select create a copy of an existing system item. Select the system item that you wish to use and give it a custom name. You can then add it to your payslips in the same way you would the system item of that type (Regular Inputs or Payslip Inputs).
Read our help page here for more information on creating custom items.
You were onto something! Thanks to your suggestions on ways of making SimplePay even greater, we are happy to announce our newest feature! While we have built our system on simplicity and compliance, we understand that sometimes you have unique needs. Our new feature therefore gives you the ability to add your own fields to an employee’s Basic Info screen.
Want to capture an employee’s nickname or cellphone number? Add a custom “Text” field.
Want to record the date that employees completed their orientation training? Add a custom “Date” field.
Want to record an employee’s marital status? Add a custom “Dropdown” field with options to select from.
You can now capture the information that you want, with added features coming soon!
To learn more about how this functionality works, head over to our help page here.
We’d love to hear from you if this feature enhances your payroll experience. In addition, if you have any trouble with this new feature or would like some further guidance, please reach out to our friendly support team who would be happy to help.
Revenue have made updates to the way agents are notified about an employer’s Statement of Account, additionally Revenue have also introduced Revenue Assessments from this year. These changes can be found in the Employer’s Guide to PAYE and are discussed below.
New procedures for agents relating to ROS Inbox Notifications
In our blog earlier this month we discussed that employers and / or agents will receive an email notification from Revenue when the Statement of Account is ready and available. Revenue will no longer be sending these Statement notifications to agents each month, this is to avoid issuing large numbers of emails to certain agents. Employers will still receive the Statement emails each month to the email address registered in ROS.
Revenue will generate the Statement of Account for every employer by the 5th of every month. Agents must ensure they check their ROS Inbox on the 5th of each month to view the monthly Statement of Account for each employer linked to them. Alternatively, the statements can be viewed by signing into ROS.
For more information on the Statement of Account and how to access it, please refer to our previous blog on the ROS Statement of Account.
Introduction of Revenue Assessment from 1 January 2019
From 1 January 2019, employers may be up for an assessment if they have not submitted a return for a month or have submitted a return which does not include the total deductions due.
We’re making it even easier for you to get the support that you need with the introduction of our live chat functionality. When logging into the SimplePay system, a new icon now appears in the bottom corner that allows you to initiate a live chat with our friendly support team.
This means that you can start a chat from any area in the system while capturing payroll and get the answers that you need. To send our support team a message, simply click on the chat icon and then click New conversation.
Then type your message and send. Please note that while we strive to minimise our response times, these may vary during peak times.
If the chat indicates that the team will only be back tomorrow, please do not hesitate to send us a message and we will respond as soon as we return in the morning. Alternatively, our comprehensive help site is also always available for more information.
If you have a longer query, you are of course still welcome to send this to our support team via email at [email protected]
Your first Statement of Account is produced by the Revenue computer system based on all payroll submitted with a pay date in January 2019. The Statement of Account contains a chronological list of all tax liabilities incurred, any amendments to these liabilities, all payments made in respect of these liabilities and the balance outstanding at the end of the period referred to in the statement. The Statement of Account for January will need to be submitted by 14 February 2019, with all subsequent submissions due on the 14th of the month following the payroll month.
Employers and/or agents will receive an email to the email address registered in ROS to inform you when the Statement of Account is ready and available. The statement will be stored in your ROS inbox as a .pdf document.
The ROS Statement of Account utility allows you to make payments for your returns using the following payment methods:
using your bank account
ROS debit instruction (if registered for this)
To access the ROS Statement of Account:
Log into your ROS account.
Go to My Services > Employer Services > Statement of Account.
3. Click on View/Accept
4. The statement will then be displayed.
5. Complete the Declaration and then click on Submit.
6. You will then need to sign off the submission using the password for your digital certificate.
6. You will now be able to make payment.
To learn how to make payments via the ROS Statement of Account utility, watch the video created by ROS here.
We thank you for your patience and support in this transition period. If you experience any technical difficulties with any of the new functionality or if you need any assistance in using it, please contact our support team who will be happy to assist.