Billing Method

There are currently two billing methods available. For both of these methods you will receive invoices, the details of which can be configured from the Billing Method screen, by going to the Profile icon ( ) > Billing > Billing Method.

Monthly card payment

Your card account will automatically be debited monthly with the outstanding balance, which is usually the amount of your most recent invoice.

Note

Once you have selected one of the card payment options (i.e. this monthly one, or the annual one below), please follow the steps below to set up your card.

1. Click Capture Card, and input your card details.
2. Click Save card.

To remove a card:

1. Change your billing method to one of the non-card options.
2. Click on Remove (which will become available next to the card details once the method is changed).

Tip

You cannot edit the details of a card once it has been authenticated, nor can you have multiple cards saved. If you want to capture a new card, click Capture next to If you want to update your card data. Once the new card has been authenticated, it will replace the previous card.

Annual card pre-payment (10% discount)

You will be sent one invoice, which covers the 12-month period following your billing date. Your card account will automatically be debited with the amount on the invoice. This method of payment attracts a 10% discount.

Important

The PayPal options described below are not available to new customers.

Monthly PayPal payment

You will be sent an invoice / invoices each month on your billing date (determined by the date on which you switched to a paid account) in respect of the following month’s usage. You can then make payment into our PayPal account.

Annual PayPal pre-payment (10% discount)

You will be sent one invoice, which covers the 12-month period following your billing date. You can then make payment into our PayPal account. This method of payment attracts a 10% discount.